Shipping
Where will my order be shipped from?
Your order will be shipped from California, United States.
What are the costs and turnaround times?
Domestic: United States (58 of 62 states). USPS first-class package. Ground Shipping(4-6 business days). USPS Priority 3-4 days. Express - 3 days. Express 2 days. AK HI PR VI: United States (4 of 62 states), Canada. Ground Shipping
What is Shipping Protection/Insurance?
We now offer Shipping Protection for your order. By default, it is automatically included in your shopping cart, but you have the option to uncheck this service at the checkout page. Protection Fee: The cost of Shipping Protection is typically a few
What happens with Return to Sender, Refused, and Undeliverable packages?
If we have received a package back as a Return to Sender this means there is an error with the shipping address provided.Refused or undeliverable packages may incur return shipping costs, which can vary based on the original shipping method selected.
Missing Package or Where Is My Order?
Please be aware that we are not responsible for lost or stolen packages. However, if you have purchased shipping insurance, please contact us directly at [email protected]. We'll assist you in locating your order and, if necessary, explore opti
Merge Order/Combine Order
Eligibility for Merging: Orders that are placed within 24 hours, under the same account and to the same address, and are still unfulfilled, will automatically be eligible for merging. Once merged, these orders will be shipped together as one or more
SyncLogic FAQs
While we are happy to provide basic setup tutorials for SyncLogic, we are unable to offer technical support beyond this scope, as it is managed directly by SyncLogic. For any technical issues or further assistance, please kindly contact their custome
Where do you ship your products?
Currently, we only ship to locations within the United States.