What happens with Return to Sender, Refused, and Undeliverable packages?Updated a year ago
- If we have received a package back as a Return to Sender this means there is an error with the shipping address provided.
- Refused or undeliverable packages may incur return shipping costs, which can vary based on the original shipping method selected.
- If you choose not to have your order re-delivered, you will receive a refund.
- The original shipping cost, undeliverable charge from the courier, and a 30% restocking fee will be deducted from the refund.