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Merge Order/Combine OrderUpdated a year ago

  1. Eligibility for Merging: Orders that are placed within 24 hours, under the same account and to the same address, and are still unfulfilled, will automatically be eligible for merging. Once merged, these orders will be shipped together as one or more consolidated packages.


  2. Creation of New Order: A new order will be generated from the merged orders. The order number for this new order will be a combination of all the individual order names that were merged.


  3. Account Visibility: The merged order will appear in your account, allowing you to easily track its status.


  4. Billing and Invoice: There will be no additional charge for the merged order. The invoice for the new, combined order will show an amount of $0.


  5. Refund Offer: We offer a refund of up to $5 for each additional order that is combined. For example, if two orders are combined and each requires $15 for shipping, we can refund $5 for the shipping of the second order.


  6. Conditions and Limitations: Please note that our ability to combine orders is dependent on the current processing status of our warehouse. If an invoice has already been printed for an order, we cannot modify it, and it will be shipped separately.

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