Business Hours:

M-F 9:00am - 4:00pm (PT)

Closed on Sat & Sun

Contact Information:

Phone: 888-211-8188

Email: Service@honeydewusa.com

Honeydew USA

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You are welcome to use our images for your use, such as on your website or social media.

Can I use your product images and photos?

About Items

How to Creat an Account?

Any discount or free shipping?

How to place a Drop Shipping order?

Where can I resell your products, and are there any pricing restrictions?

How to Pre Order?

What payment method do you accept?

How to download the Honeydew App?

Ordering

Do you have size chart?

What material is your merchandise?

Will you restock items?

Custom Labels and Trademarks

How does the Buy One Get One Free (BOGO) promotion work?

Where will my order be shipped from?

What are the costs and turnaround times?

What is Shipping Protection/Insurance?

What happens with Return to Sender, Refused, and Undeliverable packages?

Missing Package or Where Is My Order?

Merge Order/Combine Order

SyncLogic FAQs

Where do you ship your products?

Shipping

Return Policy

How can I check the status of my order?

Can I make changes to my order?

Handling Defective, Damaged, Flawed, or Stained Items

Missing or Wrong Items in Your Order?

Experiencing checkout or payment issues?

Order Issue & Return

Can I use your product images and photos?Updated a year ago